Privacy Policy

Last Updated: 02/02/2026

Innovation Bathrooms (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with www.innovation-bathrooms.co.uk.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a) Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Full Name
• Email Address
• Phone Number
• Address or Location
• Details submitted through contact forms, quotation forms, or WhatsApp chat

b) Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP Address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Referring URLs

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to enquiries and service requests
• To provide plumbing, bathroom fitting, and emergency callout services
• To prepare quotations and project estimates
• To improve our website and customer experience
• To communicate service-related updates when necessary
• To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing Data (UK GDPR)

We process personal data under the following legal bases:

• Your consent when you submit forms or contact us
• Contractual necessity to provide requested services
• Legitimate business interest to improve our services
• Legal obligation when required by law

4. Cookies Policy

Our website uses cookies to enhance functionality and improve user experience.

Cookies help us to:

• Analyze website traffic
• Understand user behavior
• Improve website performance

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. Third-Party Services

We may use trusted third-party services such as:

• Google Analytics
• WhatsApp integration
• Website hosting providers
• Email communication services

These third parties are permitted to use your information only as necessary to perform their services and are required to protect your data.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information from:

• Unauthorized access
• Data loss
• Misuse or alteration

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide requested services
• Comply with legal requirements
• Resolve disputes

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw consent at any time

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Innovation Bathrooms
Website: www.innovation-bathrooms.co.uk
Email: info@innovation-bathrooms.co.uk
Phone: 08004334802